Refund policy

We hope you are happy with your purchase, but we understand if you need to make a return or exchange. We accept returns on new, unworn, unused items in their original condition (including original Lake shoe box and its contents) within 30 days of the ship date. Any product that has been ridden in, worn outside, had pedal cleats mounted, or has been heat molded, will not be eligible for return, refund or exchange.

Returns shipped without original Lake shoe box and its contents, or proper shipping packaging (such as a box, bag, or paper) will result in a restocking fee of $15.

Pleas email us to get started with a return or exchange.